Frequently Asked Questions

Registration Frequently Asked Questions

What is the SITC 2021 virtual contingency plan? 

SITC is actively monitoring the incidence of COVID-19 and how it may impact the 36th Annual Meeting & Pre-Conference Programs (SITC 2021). At this time, SITC is planning to host this event in person and virtually. We will continue to assess the feasibility and safety of a live event. In the instance an in-person meeting is not feasible, SITC 2021 will shift to an all-virtual format. This decision will be announced in mid-summer, and should the need arise, registrants will have the option for a refund or to convert to a virtual registration.

For the latest information on travel requirements for Washington D.C. during the coronavirus pandemic, click here.

Can I register for both virtual and in-person programs? 

The SITC 2021 online registration platform will allow attendees to select from in-person and or virtual programs. If you have questions with your registration please email Showcare at or by calling 1-866-320-3203.

What is the difference between virtual and in-person registration? 

Registrants who select to attend Annual Meeting and/or Pre-Conference Programs in person can participate in the onsite meeting and will be granted access to the virtual enduring materials for the selected program(s). Attendees who participate in-person have access to onsite networking opportunities, poster hall and exhibit hall. The virtual meeting platform, including live-streamed content, virtual networking, ePoster hall and virtual exhibits, is available to all registrants for their selected program(s).

Registrants who select to attend the Annual Meeting and/or Pre-Conference Programs virtually will receive real-time access and enduring materials for their selected program(s) using a virtual meeting platform. Attendees who participate virtually will have access to live-streamed presentations with the ability to participate in live Q&A for program(s) for which they have registered. The virtual meeting platform includes virtual networking opportunities, an ePoster hall and virtual exhibits.

Additional programs purchased by in-person attendees can be virtual or in person.

When is the deadline to switch registration types? 

Early Registration/Cancellation Deadline: Oct. 5, 2021
Registration adjustments:

  • Changing from IN PERSON to VIRTUAL:

    • Oct. 5, 2021, and BEFORE: Registration rates are equal to rates at the time of request. Attendees refunded difference.

    • Oct. 6, 2021, and AFTER: No refund given if the request is made after the Early Registration Deadline/Cancellation Deadline*

  • Changing from VIRTUAL to IN PERSON:

    • No deadline for switch

    • Oct. 5, 2021, and BEFORE: Increased registration rates equal to early registration rates

    • Oct. 6, 2021, and AFTER: Increased rates equal to date at the time of request and not when attendee first registered*

*Special considerations will be reviewed by the SITC Meetings Team.

Do you offer group registrations or discounts?

No, SITC does not offer group registration discounts and all attendees must have their own individual registration. If someone would like to pay for multiple attendees, please contact the SITC Meetings Team at

Can I become a SITC Member or renew my dues within the registration process? 

Yes, you are able to join or renew within the registration process.

What is the registration cancellation policy?  

All cancellations must be received in writing. You may fax your cancellation to (414) 276-3349 or e-mail Requests must be submitted by Oct. 5, 2021. A $50 processing fee will be charged for all cancellations. No refunds will be granted if cancellation is received after Oct. 5, 2021. Special considerations will be given for health or family emergencies if requested in writing no later than Nov. 23, 2021.

How can I book a hotel room? 

All attendees must be registered in order to book housing. Attendees will be able to reserve their housing within the registration process.

What is the housing cancellation policy?  

New reservations will be accepted by the SITC housing bureau, Showcare Event Solutions, until Monday, Oct. 18, 2021. All changes and cancellations must be in writing via email to or by logging into your registration record by 5 p.m. EDT on Monday, Oct. 18, 2021. On a space-available basis, changes or cancellations made after Monday, Oct. 18, 2021, should be made directly with the hotel.

A credit card is required to process your reservation. Your credit card is required as a guarantee. Should you wish to pay by check, please plan to hand-carry the check to the hotel and provide it at check-in. Do not send any check deposits to Showcare, SITC or the hotel prior to arrival.

Cancellation Policy: Cancellations made after Oct. 18, 2021, will be charged a one-night room and tax cancellation fee. Any cancellations after Oct. 18, 2021, and no-shows, will forfeit the one-night room and tax deposit, and the rest of the stay will be cancelled.

SITC is not responsible for no-shows or early departure fees charged by the hotel or rooms resold due to non-arrival. Your specific reservation is being held for you in the inventory of rooms the hotel blocked for this meeting. SITC takes no responsibility should a room type not be available at check-in. Please visit the hotel's website for check-in and check-out times.

Will there be a poster hall?  

There will be a poster hall on site at the 36th Annual Meeting. The on-site poster hours are 7 a.m.–8:30 p.m. EST on Friday, Nov. 12, 2021, and from 7 a.m.–8:30 p.m. EST on Saturday, Nov. 13, 2021. As in typical years, poster presenters will be assigned designated times to present their posters in the poster hall during the poster receptions. Poster presenters are encouraged to attend the conference in person to engage with other attendees.

ePosters will also be available for all accepted abstracts. The ePoster Hall hours will be 7 a.m. EST on Friday, Nov. 12, 2021, through 5 p.m. EST on Sunday, Nov. 14, 2021. ePosters are available to all Annual Meeting attendees (both in-person attendees and virtual attendees).

What is the time zone for the meeting?  

Eastern Standard Time. All meeting times listed for SITC 2021 are in Eastern Standard Time.

What safety measures will be in place at the on-site meeting? 

SITC will adhere to local regulations and guidelines for social distancing, masks, and other safety protocols at the time of the meeting. Details will be provided to all attendees closer to the meeting.