All cancellations must be received in writing. You may fax your cancellation to (888) 289-9844 or email SITC@showcare.com. Requests must be submitted by Oct. 8, 2019. A $50 processing fee will be charged for all cancellations. All refunds will be processed after the programs; you will receive an email confirmation. No refunds will be granted if cancellation is received after Oct. 8, 2019. Special considerations will be given for health or family emergencies if requested in writing to SITC@showcare.com no later than 15 business days after the last day of the programs.