All changes and cancellations must be sent in writing via email to SITC@showcare.com. You may also make changes by logging into your registration record by 5 p.m. PDT on Wednesday, Oct. 9, 2024. No changes will be accepted between 5 p.m. PDT on Wednesday, Oct. 9, 2024, and Sunday, Oct. 13, 2024, while reservation information is being prepared and transferred to the hotels. Cancellations or changes as of Monday, Oct. 14, must be made directly with the hotels. Change requests will be made on a space-available basis. (If you make changes directly with the hotel on or after Monday, Oct. 14, 2024, this information will not be reflected in your SITC registration account.
Cancellation requests received by the hotel 72 hours or less prior to arrival and no-shows will forfeit the one-night room & tax deposit, and the rest of the stay will be cancelled. SITC 2024 is not responsible for no-shows or early departure fees charged by the hotels or rooms resold due to non-arrival.
SITC 2024 takes no responsibility should a room preference not be available at check-in. Please visit the hotel’s websites for check-in and check-out times.